About Turui Fashion
Manufacturers of the following labels:
- Turui Fashion
We are a professional fashion apparel company with the capacity for independent design and development. Having our own factory which produces 10,000 pieces of Clothing weekly and more than 100 new designs Exclusively.
We look forward to working with you!
302 E. 9th Street
Los Angeles, CA 90015
Business Hours (PST):
Mon-Fri: 10:00AM - 5:00PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
Orders will generally be shipped within two (2) - four (4) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple addresses. Thank you.
To cancel orders placed with us at Turui Fashion, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.