The Yellow Rose Newest Arrivals: 05/10
About The Yellow Rose
Manufacturers of The Yellow Rose
16223 Castlegrove Ct.
Tomball, TX 77377
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Shipping & Return Policy
All sales are considered final. All claims, including non defective item returns should be made within 5 days after receipt of goods. Please contact us for a Return Authorization (RA) numbe as goods will NOT be accepted without prior authorization from our company. A restocking fee of up to 30% of the value of the merchandise may be imposed. Please contact us for our policy on damaged or defective item returns.
Orders will generally be shipped within 2-3 business days after receipt of full payment, and if they are in stock. Pre- Orders: an initial 40% of the order will be processed the day the order is placed. The following 60% will be processed once shipped.
To cancel orders placed with us at The Yellow Rose, please contact us by phone or by sending a message through the " Message" accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed Cancellations will be reflected in the " Order Status" section under " Status" after they have been approved.