About Studio Ko Clothing
Manufacturers of Studio Ko Clothing
Studio Ko Clothing is located in Los Angeles. At Studio Ko Clothing, we refuse to label our brand for a specific customer, gender, or nationality. Our line is for everyone. Studio Ko Clothing items are designed using premium fabrics made in the USA and Korea while being consciously eco-friendly where we can. Have more question? Contact us 213 493 4651 or [email protected]
940 E. 12th Street, #11
Los Angeles, CA 90021
Business Hours (PST):
Mon-Fri: 8:30AM - 5:00PM
Shipping & Return Policy
DAMAGES & RETURNS
- Returns and/or credits will not be issued without a Return Authorization number. Any and all claims for damages or returns must be made within 2 days of receipt of merchandise.
- Not all sales are subject to a refund but may constitute exchange or website credit.
- Returns will not have a restocking fee if damage claim is made within 7 business days upon receipt of merchandise. Merchandise must be unworn and in original packaging.
- Damages returned that have been worn will not be accepted. Damages and returns not in original packaging will be subject to a 10% restocking fee.
- Any refused/unaccepted packages and damages or returns that are unauthorized will be subject to a 20% restocking fee.
- Shipping and handling fees are non-refundable.
- No refunds, exchanges, or store credits will be issued after 14 days upon receipt of merchandise by customer.
- All damage/return items must be unworn, unwashed, and have original tags attached. Returns will not be accepted if there are signs of wear such as stains, make-up, and/or deodorant.
- All markdown items AND special cut orders are final sale. Final sale items and special cut orders are non-refundable and will not be credited or exchanged.
- Please email [email protected] with pictures of damages. After review, we will provide a Return Authorization # to send back.
All orders received after 3 pm (PST) will be processed the following business day.
UPS is Studio Ko Clothing’s shipper of choice. Standard shipping charges will apply. Merchandise is shipped Monday through Friday daily. The following are the available shipping options by UPS.
- Ground (3-7 days) (delivered by end of day)
- 3 Day Select (delivered by end of day)
- 2nd Day Air (delivered by end of day)
- 2nd Day Air AM (delivered by 10:30 am)
- Next Day Air Saver (delivered by 3:00 pm)
- Next Day Air (delivered by 10:30 am)
- Next Day Air Early AM (delivered by 8:30 am)
- Cancellations should be requested the same day order has been placed.
- Cancellations need to be authorized before order is complete