Distributors of various labels.
Cancellations are not acceptable before completion date. If cancellations are necessary, it must be by written request to the manufacturer. If cancellation request is authorized you will be charged 15% the value of the canceled portion for handling. Completion dates indicates final day on which merchandise ordered can be shipped from the factory. Allow up to 10 days transit time from date of shipment. No claims allowed unless made within five (5) days of receipt of goods. Private labeling is subject within approval. Cut orders minimum 300 pieces per style per color. Continuing guarantee under the textile fiber. Products identification act filed with the federal trade commissions.
Returns and or exchanges will be accepted within 14 days of the shipment received date for store credit only, no refunds. All claims, including any defected merchandise must be made within 14 days. Returns/exchanges will not be accepted after 14 days of the received date. International orders are final sale. Returns/exchanges will not be accepted on orders shipped to international addresses or forwarding cargo companies. All returns/exchanges must be issued a Return Authorization Number (RAN) which is valid for 7 days. Once the RAN is issued, the customer has 7 days to send the return. Returns/exchanges will not be accepted without a RAN. There is a 15% restocking fee for all returns, including unaccepted or undeliverable shipments. For any unaccepted or undelivered shipments, the shipping charges and 15% restocking fee will be automatically charged to the credit card on file. Deposits are nonrefundable. Shipping charges are nonrefundable. Customer is responsible for the return shipping fee. Prepack case must be complete and in original labeled case. Incomplete prepacked cases will not be accepted. Merchandise must be unworn and in original packaging. All returns/exchanges are subject to validation and approval. De Runway reserves the right to refuse any returns that do not meet the standards of the Return Policy. Prices are subject to change without notice. Clearance items are final sale. Additional terms and conditions may apply.