Star Box USA Newest Updates: 10/10
About Star Box USA
Manufacturers of Star Box USA
1137 1/2 S. San Julian St.
Los Angeles, CA 90015
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Star Box USA's Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within 3 days of receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 7 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. For damaged or defective item return policies, please contact us.
Star Box USA's Cancellation Policy
To cancel orders placed with us in LAShowroom.com, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.