1. How long does it take for my account to get verified?

Verification process takes 3 to 4 business days depending on the volume of registration we receive.
We will inform you by e-mail or phone on your access status.

2. What if I am new business and can't provide full documentation for registration?

If you are a new business and can't provide full documentation for registration, you will have temporary access to some of the less restricted companies. You may browse and purchase from any of them and submit your proof of purchases for review and access.

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3. What would be a second option to access all the stores if I can't provide documents?

If you can't provide documents for registration you will have temporary access to some of the less restricted companies. You may browse and purchase from any of them. Your account status will be updated after the 3rd week has passed, and when the 2nd order has been shipped (online).

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4. Can I have more than 1 person under my account?

We only allow (1) email per account. This is part of our ongoing efforts to maintain security in our site. Having more than one account ("multiple accounts' or "alternate accounts") is not something Lashowroom.com encourages, as it has the potential to cause confusion. Keep in mind that information and accounts cannot be merged in any way, so if you change your mind later, you will not be able to transfer information (for example: feedbacks, favorites, or purchase history) from one account to another.

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5. I was blocked for inactivity, what documents should I provide to reinstate my account?

To restore access, send in 2 recent invoices from purchases made with LA Showroom Vendors. Include subject "Reinstatement" and fax them at 213-802-0914 or by reply e-mail with documents in .jpg or .pdf formats. To avoid future access restrictions, we suggest you place orders online in order to keep your account current and active.

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