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Shop Red Velvet

About Red Velvet

Distributors of various labels.


Red Velvet does not have a showroom. We are an online based store.

Contact Information

Address:
800 E. 12th St. #429
Los Angeles, CA 90021

Business Hours (PST):
Mon-Fri: 9:00AM - 5:30PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

RETURN
POLICY

1. To cancel orders, please contact us by phone at 213-763-7818.
2. Return claims must be made within 2 business days.
3. We reserve the right to charge up to 15% of the value of the canceled merchandise for handling.
4. Items that are not damaged/defective will be charged a 30% restocking fee.
5. All items must be returned in the condition received.
6. Shipping charges are non refundable.


Shipping Policy

Orders will generally ship within 24 hours the order is placed. Choosing expedited shipping options does not guarantee the order to be shipped out the same day. The dates for our pre order items are estimate dates and are NOT guarantee dates , they are subject to change at any time

Cancellation Policy

Cancellation Policy

To cancel and order, please send us message through LAShowroom or email us to [email protected] We do not cancel orders over the phone, only through message so we can keep a record for future reference
We reserve the right to charge up to 15% of the valued merchandise for orders that are canceled when are in progress. Shipping charges are non refundable.