About Red Fox
Manufacturers of Red Fox
300-1E RT 17S LODI
LODI, NJ 7644
Business Hours (EST):
Mon-Fri: 9:00AM - 6:00PM
Shipping & Return Policy
-All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
-If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.
-All returns will not have a restocking fee for 7 days if the returned merchandise is returned in unopened condition with the manufacturers' seal.
-If the package is returned in opened condition, there is a minimum 10% restocking fee.
-20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days.
-It is the customer's responsibility to bring the products to our facility for exchange.
-No store credit is issued after 15 days. (Absolutely no returns for special orders.)
-$25.00 charge for any returned checks.
-Claims for any damage must be mad within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
-Price on this invoice does not included shopping and handling fees.
-Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)
We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.
Shipping is a service you purchase from FedEx or UPS along with your order from us, so any shipping issues must be handled by FedEx or UPS.
To cancel orders placed with us at Red Fox, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page.
Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling.
Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.