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Shop Queen

About Queen

Manufacturers of Queen

Contact Information

Address:
3809 43rd Ave.
Long Island City, NY 11101

Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

All sales are not subject to a refund. only store credit can be issued. All returns should be confirmed to our shipping department. Customers should pay return shipping. All returns will not have a restocking fee for 7 days if the returned merchandise is returned in unopened condition with the manufacturer's seal. If the package is returned in opened condition, there is a minimum 10% restocking fee. 20 % restocking charge on all returned goods for credit after 7 days. No store credit is issued after 30 days ( Absolutely no returns for special order) Claim for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included. Price on this invoice does not included shipping and handling fees. Shipping and handling are not refundable.(including but not limited all refused and unaccepted packages )

Cancellation Policy

Cancellation Policy

If an order cancellation is necessary , a written request to the manufacturer must be approved before any order can be cancelled.