Pastel Newest Updates: 01/18
Manufacturers of Pastel
PASTEL DESIGN is a fashion forward wholesale manufacture located in the heart of Fashion District in Downtown Los Angeles. We specialize in YOUNG CONTEMPORARY while offering a variety of unique MISSY and Edge every day clothing. We design and create product requested by you, our customers, and current world-wide trends. With over 10 years of experience manufacturing and distributing, Pastel Designs will help you stay trendy adding a dash of self-confidence and style.
1100 S. San Pedro St. #N-08
Los Angeles, CA 90015
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Pastel's Return Policy
* All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued. * If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled. * All returns will not have a restocking fee if the returned merchandise is returned in unopened condition with the manufacturer's seal within 7 days. * If the package is returned in opened condition, there is a minimum 10% restocking fee. * 20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days. * It is the customer's responsibility to bring the products to our facility for exchange. * No store credit is issued after 15 days. (Absolutely no returns for special orders.) * $25.00 charge for any returned checks. * Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included. * Price on this invoice does not include shipping and handling fees. * Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)
Pastel's Cancellation Policy
In order to cancel a current processing order please contact us directly as soon as possible within the order date and a representative will be more than glad to assist you on stopping your order placed with us by your request.
-All sales are not subject to receiving a refund.
-Only store credit is issued.
-In some cases or claims approval may be done.
If payment is unsuccessfully processed, we reserve the right to cancel an order after 5 business days of attempting to contact with the buyer.
Pastel's Shipping Policy
We do our very best to process orders within the same business day after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made.
*Back orders* (Styles that are not in stock with future delivery dates) Also known as pre-orders.
Back ordered styles will be shipped out as soon they reach our facility. Please notify us through email or by phone to request call before shipping and all other arrangements
-All order after 2:00 PM (PST) are not guaranteed Same-Day shipment.