Must Have Newest Arrivals: 07/18
About Must Have
Manufacturers of Must Have
3360 E. Pico Blvd.
Los Angeles, CA 90023
Business Hours (PST):
Mon-Fri: 8:30AM - 5:00PM
Shipping & Return Policy
All Shipping & Handling are non-refundable. This includes unaccepted or refused received packages.
To return merchandise, you must contact us through phone or email directly regarding your reason to return.
- Claims for any damage must be made within 10 days of acquisition of merchandise.
- If there are no legitimate claims, then the customer is responsible for shipping back the merchandise.
- All items returned must be in the original package with all parts included.
Orders will generally be shipped within the same day - one (1) business day after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.
To cancel orders placed with us at Must Have, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 20% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.