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About MIOU MUSE

Manufacturers of MIOU MUSE


Welcome to MIOU MUSE,

Our highly innovative, original, yet trendy designs keep every woman on the cutting edge of fashion.
We're committed to providing excellent quality wear for fans across the world.
As a young contemporary brand, we continue to enjoy providing flirty yet confident styles to our fans worldwide.


Customer Service and Shipping Department Hours:
Monday - Friday 8:30AM to 5:00 PM PST
Saturday & Sunday Closed
800 E.12th St unit 403, Los Angeles, CA 90021, United States

Tel 1(213)275-1293
Email [email protected]

Contact Information

Address:
800 E.12th St, #403
Los Angeles, CA 90021

Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

1. All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.

2. If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.

3. All returns will not have a restocking fee if the returned merchandise is returned in unopened condition with the manufacturer's seal within 5 days.

4. If the package is returned in opened condition, there is a minimum 10% restocking fee.

5. 20% restocking charge on All RETURN GOODS FOR CREDIT after 5 days.

6. Absolutely no exchanges and no returns on ALL CLEARANCE ITEM.

7. It is the customer's responsibility to bring the products to our facility for exchange.

8. No store credit is issued after 10 days. (Absolutely no returns for special orders.)

9. $25.00 charge for any returned checks.

10. Claims for any damage must be made within 3 business days upon receipt of merchandise and all items returned for credit must be in the original packaging with
all parts included.

11. Price on this invoice does not include shipping and handling fees.

12. Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)

13. Please note that if your Credit Card info is provided to us by phone, it shall be considered authorization by you, for us to charge and ship out your future ordered
merchandise(s) when available.

Cancellation Policy

Cancellation Policy

1. All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.

2. If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.

3. All returns will not have a restocking fee if the returned merchandise is returned in unopened condition with the manufacturer's seal within 5 days.

4. If the package is returned in opened condition, there is a minimum 10% restocking fee.

5. 20% restocking charge on All RETURN GOODS FOR CREDIT after 5 days.

6. Absolutely no exchanges and no returns on ALL CLEARANCE ITEM.

7. It is the customer's responsibility to bring the products to our facility for exchange.

8. No store credit is issued after 10 days. (Absolutely no returns for special orders.)

9. $25.00 charge for any returned checks.

10. Claims for any damage must be made within 3 business days upon receipt of merchandise and all items returned for credit must be in the original packaging with
all parts included.

11. Price on this invoice does not include shipping and handling fees.

12. Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)

13. Please note that if your Credit Card info is provided to us by phone, it shall be considered authorization by you, for us to charge and ship out your future ordered
merchandise(s) when available.