About Malibu Bum
Manufacturers of Malibu Bum
Malibu Bum is a clothing brand based & designed in Los Angeles that is run by all female boss babes! Our team of designers are trendsetters who design to be bold, chic & cool. We meticulously source all over the world for the highest quality fabrics & craftsmanship. By shopping with Malibu Bum you will be able to sell quality clothing that lasts without breaking the bank.
Stay Chic | Stay Bold | Stay Cool
1016 Towne Ave. Unit 107
Los Angeles, CA 90021
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Shipping & Return Policy
DUE TO COVID-19, WE WILL NOT BE ACCEPTING ANY RETURNS OR EXCHANGES FOR THE SAFETY OF OUR TEAM AND CUSTOMERS. (we will update our policy according to the status)
All sales are FINAL and non-refundable. Please call or email us with any questions or concerns prior to your order, as our policy is strictly enforced. Only exchanges or store credit will be allowed for any manufacture’s defect. Shipping and handling fees are final. To file a claim on damages, or exchanges, please email [email protected] for your return authorization (RA). All claims must be made within 7 days upon receipt of goods. Items must be returned in their original condition and packaging. There is a 30% restocking fee for any items returned without an RA, refused or unaccepted package(s), or past the 7 day grace period. Our team thoroughly inspects all merchandise and goes through a two person count before it is shipped. However in the event there is an error, we advise all customers to check their goods immediately upon delivery in the event a style may be damaged or missing. We will provide a return label or call tag if items are being returned due to manufacturer’s defect or incorrectly shipped packages.
NOTE: WE DO NOT ACCEPT PRE PAID LABELS DUE TO PREVIOUS ISSUES.
Order cancellations can be requested by phone or email. No cancellations will be accepted after a shipment has been processed and shipped.