About Lolly Plus
Manufacturers of Lolly Plus
33530 1st Way Street, suite 102
Federal Way, WA 98003
Business Hours (PST):
Mon-Fri: 7:30AM - 5:00PM
Lolly Plus' Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
Lolly Plus' Cancellation Policy
To cancel orders placed with us at Lolly Plus, please contact us by phone or by sending a message through the " Message " system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the " Order Status" section under " Status" after they have been approved.
Lolly Plus' Shipping Policy
We do our best to process orders on the same day. We normally ask for 1-3 business days to ship your order.
Please be advised that shipping delays can occur.
Back order( currently out of stock with future delivery dates ) and pre-order( future delivery ) items will be shipped as they become available. All orders will be shipped as ready unless customer states to call before shipping.