About Laguna Apparel
Manufacturers of Laguna Apparel
Laguna Apparel is a made to order graphic apparel and t-shirt shop. We are out of Gainesville, Georgia and love getting to know our buyers from all over the world! We started out of a need for cute apparel and to give better customer service than we had previously encountered. We strive to be known for our customer service and believe that the without our buyers we would not be where we are today.
We uses only the softest shirts available for our buyers, usually Bella Canvas. Occasionally, if Bella Canvas is unavailable for the color/size requested, we will use a substitute brand, mainly Next Level. We will always reach out to the buyer beforehand to request authorization, in both writing and phone call, for brand substitution.
We use mainly standard Unisex sizing for our graphic tees. They fit like a men's/boyfriend tee. We recommend staying with your true size for a slightly relaxed fit, size down for form fitting, and size up for lose fits to tie a knot!
We recommend machine washing for all graphic tees, on the gentle cycle if possible, inside out. Tumble dry. Do not iron directly on top of design. Place a pillow case or towel on top to avoid smearing the ink.
We use different types of media for our designs. Screen print transfers are made of screen print ink and will feel exactly the same. Sublimation transfers are designed to give a vintage feel to the shirt. These prints may appear more faded in person due to color monitor differences or the use of mock-ups.
360 Oak Street
Gainersville, GA 30501
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
Laguna Apparel is a made to order shop. Normal turn around time is five (5) - seven (7) business days. Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses. Unfortunately, we can not guarantee any delivery dates. UPS and USPS can run into delays that are out of our control and as such estimated delivery dates are not guaranteed. Tracking is always provided for each shipment.
To cancel orders placed with us at Laguna Apparel, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.