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IMPORTANT NOTICE FROM JO BERRY

Dear Customers: Jo Berry will be closed for the Holidays starting December 23rd until January 1st. We will resume processing and shipping orders on January 2nd. There could be a delay in shipping time for orders received during these days due to high volume. Happy Holidays!

Contact Jo Berry for more information.

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About Jo Berry

Distributors of various labels.


Jo berry is your premium fashion jewelry store and website offering a wide and endless selection of women`s accessories of today`s fashion.

Our main office is located in DALLAS TX and warehouse in LOS ANGELES CA, catering to a very wide range of fashion style, our accessories are fashion forward, always in style and always in trend.
What are you waiting for, visit us or shop online and you will experience the best and quality women`s accessories we have just for you.

If you have any questions about our merchandise, we invite you to call us or email us, and we will be happy to assist you.

Thank you for being a Jo berry customer!

Contact Information

Address:
11456 Harry Hines Blvd #108
Dallas, TX 75229

Business Hours (CST):
Mon-Fri: 9:00AM - 5:30PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.


Shipping Policy

Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.
Since warehouses are located in Dallas and Los Angeles, shipping location may vary by items where there are located.

Cancellation Policy

Cancellation Policy

To cancel orders placed with us at Jo Berry, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.