The Original Wholesale Fashion Marketplace

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Shop Jo Berry

About Jo Berry

Distributors of various labels.


Hello JoBerry customers,
We are receiving orders as usual, but processing time might take longer than normal.
All orders are shipped by UPS ground only. UPS 3rd, 2nd and next day shipping methods are available once the order becomes ready to ship.
Our processing time is about 1-4 business days to be ready to ship.
Unfortunately, Flat shipping promotion ended in Jan/12/2021.
However 5%, 10% Discounts and coupons are available.
Thank you for shopping with us.

Contact Information

Address:
11456 Harry Hines Blvd #108
Dallas, TX 75229

Business Hours (CST):
Mon-Fri: 9:00AM - 5:00PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.


Shipping Policy

Hello JoBerry customers,
We are receiving orders as usual, but processing time might take longer than normal.
All orders are shipped by UPS ground only. UPS 3rd, 2nd and next day shipping methods are available once the order becomes ready to ship.
Our processing time is about 1-4 business days to be ready to ship.
Unfortunately, Flat shipping promotion ended in Jan/12/2021.
However 5%, 10% Discounts and coupons are available.
Thank you for shopping with us.

Cancellation Policy

Cancellation Policy

To cancel orders placed with us at Jo Berry, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.