Distributors of various labels.
701 W Imperial Hwy
La Habra, CA 90631
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Shipping & Return Policy
You may return most new, unopened items within 5 days of delivery for a full refund or store credit. We will cover the cost of the return shipping costs if the return is a result of our error or a defective item.
All items in the sale category are not available for return. Sale items are considered a final transaction and all sales are final.
Due to the quantity of items purchased there may be a 1-2% defective item rate. We cannot accept returns for the items falling into the 1-2% defective rate category.
It may be different from the monitor screen and the actual color.
Please check the size before you buy. There may have difference from the actual size about 1-3cm.
Size and color difference cannot be a reason for exchange and refund.
You should expect to receive your refund within 1 week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
All items are subject to a 25% restocking fee on all returnable items within the 10 days of the purchasing date depending on their condition when returned.
If you need to return an item, please e-mail us at [email protected]
Sales invoice must accompany ALL returns, warranties and cores. All merchandise MUST be returned in original packaging and in resalable condition. No refund on special orders or items over 10 days old and no returns without an RMA (Returned Merchandise Authorization).
Once a RMA# is issued we will provide the return address. Please provide tracking information once the return has been sent. This is needed to ensure the return was accepted and arrived safely.
Shipping & handling charges are non-refundable.
ORDERS FROM WE ARE SHIPPED FROM CHINA. DELIVERY TIMES AND SHIPPING FEES MAY VARY*
You may request a change to your order, provided your order has not already been processed and shipped.
Please e-mail us at [email protected] during business hour(GMT-8 10:00am-5:00pm Monday to Friday) to change your order.