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About entro

Manufacturers of entro


Entro is a specialty manufacturer offering contemporary clothing for women all around the world. We pursue the goal of bringing affordable yet unique and edgy everyday clothing with high quality. Our corporate headquarter office is located in the heart of Downtown Los Angeles. Entro has a combined experience of over 10 years in design and manufacturing women's apparel.

Contact Information

Address:
1517 Mateo St.
Los Angeles, CA 90021

Business Hours (PST):
Mon-Fri: 8:30AM - 3:00PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

* All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued. * If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled. * All returns will not have a restocking fee if the returned merchandise is returned in unopened condition with the manufacturer's seal within 7 days. * If the package is returned in opened condition, there is a minimum 10% restocking fee. * 20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days. * It is the customer's responsibility to bring the products to our facility for exchange. * No store credit is issued after 15 days. (Absolutely no returns for special orders.) * $25.00 charge for any returned checks. * Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included. * Price on this invoice does not include shipping and handling fees. * Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)


Shipping Policy

We do our very best to process orders within the same business day after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made.
*Back orders* (Styles that are not in stock with future delivery dates) Also known as pre-orders.
Back ordered styles will be shipped out as soon they reach our facility. Please notify us through email or by phone to request call before shipping and all other arrangements.

Cancellation Policy

Cancellation Policy

To cancel orders placed with us at entro, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Please state your company name, purchase order number, style number, and the reason for cancellation. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.