About EL KANNA
Distributors of various labels.
Thank you for visiting El Kanna. Our products such as mask and sanitizer are made in consideration of health due to coronavirus. We are a company that reacts sensitively to fashion. We also sell the leading Korean cosmetics, trendy accessories, and bags. We will continue to import and handle products that are ahead of the fashion and promising for the future. Please visit our store often. Please contact us if you have any questions.
3250 Fairesta St. #F-6
La Crescenta, CA 91214
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
To cancel orders placed with us at EL KANNA, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.