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About Cozy Casual

Manufacturers of Cozy Casual


Established in 1999, COZY CASUAL has been providing top quality women’s clothing for affordable prices for over 17 years! Using the best quality fabrics and yarn, we take the utmost pride in what we provide for our customers. We have been recognized throughout the Los Angeles Fashion District as one of the leading names in women’s knits, sweaters and tops.
COZY CASUAL is not just a quality brand but a company that holds true to its name. We consider our company as a COZY family that takes pride in all the members of our company. We still have staff members from the beginning of this company! Our work environment and philosophy reflects directly into our clothing. When you touch and feel our clothing you can sense the COZY love and care that’s been put into the production of our clothing. Not only will our retailers love it in their stores but their customer’s as well would love COZY as an addition to their wardrobe.
With the help of our talented design team, we not only specialize in COZY knit and woven tops but have a great selection of refreshing trendy styles for the Spring and Summer time.
You may also recognize our contemporary sweater line URBAN DAY. URBAN DAY is a fairly young company that has gained recognition in its’ 5 years as a quality better-line sweater brand. Recently we have absorbed URBAN DAY into COZY CASUAL and will be moving forward as one name, COZY CASUAL, INC.

Contact Information

Address:
800 EAST 12TH STREET #146
LOS ANGELES, CA 90021

Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.


Shipping Policy

Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.

Cancellation Policy

Cancellation Policy

To cancel orders places with us at Cozy Casual, Inc., please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling and restocking. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.