Manufacturers of CCOCCI
Welcome to Ccocci, your number one source for all thing’s shoes. We’re dedicated to giving you the very best of our service, with a focus on Quality, Customer Service, and Uniqueness; all within moderated price point. Founded in 2016, Ccocci has been exponentially growing number of customers throughout the marketplace. With passion for inspiration and design, Ccocci has been defining new boundaries in shoes. Ccocci mainly targets women who buy and enjoy diverse fashion channels while promoting individuality. Known for its celebration for creativity, Ccocci introduces its unique interpretation of the modern women through vintage bohemian lifestyle, stylish daily look, and contemporary approach. We serve customers all over the US, and are thrilled to be a part of the fashion industry.
We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
1012 Crocker St.
Los Angeles, CA 90021
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Shipping & Return Policy
PLEASE CHECK CONTENTS OF THE BOX IMMEDIATELY.
All claims must be made in writing within 5 (five) business days upon confirmed date of delivery with ONLY ORIGINAL BOX CONDITION.
All returns and damages should be requested to [email protected]
There are no refunds. Retuned items will incur a 20% restocking fee. Adjusted balance will be applied to exchanges or store credit only.
If an item is damaged, we will gladly replace it upon inspection of the returned goods. Return will only be accepted with an RMA number. (Photo required)
Any returns sent without a valid RA number provided by CCOCCI, will not be responsible for the shipping charge and 20% restocking fee will be applied.
All returns must be unworn in its ORIGINAL condition & packaging. You must ship it back to us within 4 business days after receiving the RA #.
Any returns sent after the time allowed will not be accepted.
***All sales items are final, no refund, no exchange, no store credit***
***Not able to accept cancellations after packing the ordered items.***
To cancel orders (INCLUDING IN-STOCK ORDER/PRE-ORDER) placed with us at CCOCCI, please contact us by phone or by sending us a message through the "Message" system accessible at the top of the page.
Cancellation requests should be made within 5 BUSINESS DAYS after the order has been placed.
ALL cancellations REQUIRE an authorization from CCOCCI, before the order has been processed, and we have the right to charge up to 20% restocking fee for all cancelled orders.
Confirmed cancellations will be reflected in the "Order Status" under "Status" after it has been approved.