Manufacturers of Calla Collection USA

Calla Collection USA started operations in 1994 as manufacturer and wholesaler of children's wearing apparel under a different business name. Due to some major changes in our operations, a new company was formed and commenced operations in January 2004 doing business as Calla Collection USA. We manufacture and import quality children's wear from Korea,china and wholesale them throughout the United States, Canada, Mexico, Latin America and Middle East.
Calla lily is a sweet, snow-white, precious and beautiful flower popularly used in bridal parties and weddings either as bouquets or decorations. The company adopted its name Calla Collection USA to represent our line of products worn by children during weddings, baptisms, birthdays and other formal occasions.
Calla Collection USA supplies high-quality, reasonably priced and latest design boy's suit, tuxedos, flower girl dresses, baptismal and birthday dresses, and other children's wear for any formal and special occasions. The designs are especially selected and finished products are carefully inspected to insure good quality and satisfaction of our customers.

Return Policy

In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.

Shipping Policy

PLACING ORDERS:
Please indicate special instructions for the orders, if any, but not limited to packing, labeling, shipping, and billing in order to assure your satisfaction. For any new accounts, please provide your state resale permit and/or certificates by fax or email ASAP. We will not process an order without having a copy in our files for any new accounts.

MINIMUM ORDER REQUIREMENTS:
The initial minimum order must be more than $300(CREDIT CARD ONLY) in total excluding shipping and other handling charges, and the succeeding minimum order should be $100 in total excluding any other charges. Purchase orders that do not meet the minimum requirements will incur a handling charge of $10 and/or additional fees.

HOURS FOR ORDER:
Our open hours are from 9:00am to 5:30 pm. (Pacific Standard Time) Monday through Friday.Orders placed after 3:00 pm (P.S.T.) during weekdays will be processed on the following business day. Except in some special occasions, most orders are processed within 1 to 4 business days from the day you order.

SHIPPING METHOD.
Unless stated otherwise on your purchase orders, we ship all goods by UPS Ground or any other reasonable shipping transportation means. Our responsibility ceases at our shipping dock (F.O.B. shipping point).

Cancellation Policy

To cancel orders placed with us at Calla Collection USA, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.