Life is better when you're wearing Alphia. The go-to online destination for modern style, Alphia has embodied the effortless yet edgy ethos of chic, unique, super-comfy garment since it was launched in 2015. For special inquiries, email us at [email protected]
Feel free to call us at (562)822-8443 for all questions. We will be glad to help!
Contact Information
Address: 624 S. Clarerce St. Unit D Los Angeles, CA 90023
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
Shipping Policy
Orders will generally be shipped within 1-2 business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.
Cancellation Policy
Cancellation Policy
To cancel orders placed with us at ALPHIA, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within one hour of when the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
